Your AI sales agentfor every DM, 24/7.
Pipr answers size, price and delivery questions in your WhatsApp, Instagram and Facebook DMs and comments in seconds, in English or Hinglish, then sends the product link and closes the sale.
Used by 50+ D2C brands, including
A sale at 11:52 PM.
Pipr answers from live stock, sends the link and the order lands while you sleep.
are more likely to buy from a brand that offers messaging, across 22 countries.
Kantar for Meta, 2026Instagram, WhatsApp and Facebook DMs answered day and night from your live store.
One teammate for everyquestion shoppers ask.
Replies sound like your team, not a bot.
Stock, sizes and prices from Shopify.
Product and cart links that close the sale.
Tricky chats go to you with full history.
Example conversations
Your ads did their job.Now the inbox does too.
A shopper asks "Is this in size M?" late at night. By morning they've bought somewhere else. Your ad did its job. The inbox didn't. Pipr replies in seconds, from your live store, so the sale happens while the shopper is still interested.
See AI customer support- Replies in seconds on Instagram DMs, WhatsApp and Facebook Messenger
- Answers from live stock and prices, not a fixed script
- Product links and cart links right inside the chat
- Remembers the same shopper across Instagram and WhatsApp
- Every sale tracked back to the chat that made it
Works whereyour customers are.
Instagram, WhatsApp and Facebook on one side, your Shopify store on the other. Pipr connects them and sends the results back to you.
- Answers from your store
- Sends product and cart links
- Hands off when needed
Live in an afternoon.Working every night after.
Connect once.
Connect Shopify and your Instagram, WhatsApp and Facebook accounts.
Pipr gets to work.
Pipr learns your catalog, stock, prices and store policies.
You stay in charge.
It replies in your brand's voice, sends product and cart links, and hands off to you when needed.
Your store.Your rules.
Pipr does the work. You decide what reaches customers and what spends money.
Your yes comes first
Campaigns, offers and store changes wait for your approval.
Your data stays yours
Pipr never uses your store or customer data to train AI models.
Your team stays in the loop
Every chat Pipr can't handle lands in your inbox with full history.
Read the guide.
Instagram DM automation for Shopify: how to auto-reply to DMs and comments
Instagram auto-replies can answer every DM and comment in seconds, or quietly annoy your best customers. Here's how to set them up for a Shopify store, inside Meta's rules.
Read the guide →Comparisons · 6 minutes readThe best AI sales agents for Shopify in 2026
An AI sales agent answers shoppers, recommends products and closes the sale for you. Here are seven built for Shopify, where each one works and what it costs.
Read the guide →Questions
What is an AI sales agent for Shopify?
An AI that answers shoppers in your DMs from your live Shopify store: sizes, stock, prices and shipping. It sends the product or cart link and tracks the order back to the chat. Pipr does this on WhatsApp, Instagram and Facebook.
Which channels does Pipr reply on?
Instagram DMs, WhatsApp and Facebook Messenger, all from one place. See how it works on Instagram, WhatsApp and Facebook.
Can I control how it talks?
Yes. Pipr learns your brand voice from your store and past chats, and you set the tone, what it can offer and what it should never say.
What happens when it doesn't know the answer?
It doesn't guess. The chat moves to your inbox, marked needs you, with the full history so your team can pick it up.
Does Pipr reply to comments too?
Yes. Pipr answers comments on your posts and ads, then sends the product details by DM so the shopper can buy in a tap.
Can Pipr remove scam and abusive comments?
Yes. Pipr hides or deletes scam comments, fake numbers, spam and abuse on your Instagram and Facebook posts and ads, so the comments under your products help you sell. Genuine complaints stay up and get a reply.
How much does Pipr cost?
Free to start with 200 credits. Pipr AI is $35 a month with 10,000 credits, and you can top up credits any time.
More from Pipr.
One AI teammate for your DMs, your carts, your campaigns and your store.