Every channel, one teammate.
Shopify, Instagram, Facebook and WhatsApp, run from one place.
Shopify
Instagram
Facebook
WhatsApp
Your Shopify store's AI teammate
Sells and supports in every WhatsApp, Instagram and Facebook DM, confirms COD orders before they ship, recovers carts on WhatsApp, and shows you what each chat earned. In English, Hindi or Hinglish.
Used by 50+ D2C brands, including
Models powered byClaudeOpenAI
Verified tech partner
Verified partnershopify
Your DMs are a sales channel. Nobody's counting the money.
Shoppers ask about sizes at 2 a.m., chase orders on WhatsApp and leave carts over one unanswered question. Pipr answers every chat, then shows you what each one made, and what you're losing.
Shoppers buy from whoever replies first.
Your ads have a dashboard. Now your DMs do too.
Every "no" comes with a reason. Pipr hears it.
@yourbrand2:14 AM
Is the linen tee true to size? I'm usually an M.
Yes, true to size. M is in stock, only 2 left.
Linen Tee, M
₹1,499 · In stockBuy now
₹1,499 · In stockBuy now
Sent by Pipr
Ordering now!
Order placed
Good morning. While you slept:
DMs answered46
Orders from DMs9 · ₹48,600
Refund questions for your team2
Instagram✓WhatsApp✓Facebook✓
72% of shoppers across 22 countries are more likely to buy from a brand they can message. Kantar for Meta, 2026
Ask Pipr anything
Ask Pipr anything
Example data
Customer stories
In their words.
Indian D2C brands on Pipr make 52%+ of their sales inside Pipr's conversations.
“Half my day used to go into answering the same DMs. Now Pipr replies on Instagram and WhatsApp, and I spend that time on the next collection.”
Payal ShahFounder, Safetypins
“I just ask Pipr what sold this week and who my best customers are. No more digging through Shopify reports at night.”
AshishRaas The Creation
“Our listings finally read the way customers search. Pipr rewrote them in minutes and showed me every change before it went live.”
YuvikaDiva's Story of Cotton
“It feels like having one more person on the team. I ask in plain words and Pipr gets it done.”
Preeti BoraFounder, Preeti Bora
1 / 4
The first answer is just the start.
Keep going in chat. Ask a follow-up, edit what Pipr drafted, or approve it and move on.
Pipr
Ask Pipr anything
InsightsExample data
Top customers this month
PSPriya S.9 orders₹68,400
AMAman M.7 orders₹56,900
NKNeha K.6 orders₹47,800
SOURCESShopify✓Instagram✓WhatsApp✓
Revenue this week
₹15,62,000
+12% vs last week
Writing the listingGoogle✓Shopify✓
Shopify listing
Vitamin C Glow Serum, 30ml
₹1,299
vitamin c serum18Kglow serum9.9Kserum for dull skin4.4K
@yourbrand
Is this in size M?
Yes! 2 left. Here's your link
Sent by Pipr
Order placed
Sell in every DM
Support on WhatsApp
Where's my order?
Out for delivery. Arrives today by 7pm.
Sent by Pipr
Support every order
Picking your top 10Shopify✓WhatsApp✓
WhatsApp campaignTo: top 10 customers
Hi Priya, here's 20% off. Just for you, this week only. 💚
10 messages. Review before sending.Approve and sendDelivered to 10 ✓
Your customers are everywhere. Now you are too.
Shoppers jump between Instagram, WhatsApp and your store. Pipr follows them across all of it and keeps you in charge.
Nothing goes live without your yes.
Every campaign, store change and spend waits for your yes. Your data never trains AI models.
Win-back campaign
We miss you, Rohan. Here's 15% off your next order.
Audience1,240 customers
Approve and sendSent ✓
Shoppers switch apps. Pipr keeps up.
Pipr knows the Instagram DM, the abandoned cart and the WhatsApp message came from the same person, and brings the cart back.
"Does it run small?"
Adds size M to cart, leaves
Priya S. on WhatsApp. Sends her cart, size M ready.
Your store moves with your customers.
The product everyone's asking about in DMs moves to the top of its collection, checked against your Shopify sales.
"Is the linen tee back?" in 186 chats
Selling 3x faster than last week
Linen Tee moved to the top of Summer.
One teammate for every job.
From one DM to your whole store. Tap a card to see how each one works.
Is this in size 9?Yes, 2 left!
Where's my order?Arriving today!
From chats₹6.8L
RevenueWhat every chat earned.Learn more ↗
86 carts back✓
Cart recoveryAbandoned carts, back on WhatsApp.Learn more ↗
15% off, this weekend only 💚
Top customerPriya S.
InsightsAsk your store anything.Learn more ↗
Moved to #1✓
Your storeBest sellers first, by real demand.Learn more ↗
Listing ready✓
ListingsPhoto to Shopify listing. Add-on.Learn more ↗
Pays for itself, and shows you the receipt.
Every month Pipr tells you what it made you, next to what it cost.
Try it
Free
$0
200 credits to try Pipr on your own store.
- Connect Shopify and your channels
- Try every feature
- Upgrade when you're ready
For your brand
Pipr AI
$35 /month
10,000 credits every month.
- DMs and support on Instagram, WhatsApp and Facebook
- Revenue tracking for every chat
- Cart recovery and WhatsApp campaigns
- 10,000 credits every month
- White-glove onboarding
For teams and agencies
Enterprise
Custom
For multi-brand teams and agencies.
- Several brands in one workspace
- Bring your own Claude or OpenAI keys
- Dedicated success manager
- Custom integrations
Questions
What is Pipr?
Pipr (also known as Hey Pipr) is the AI teammate for Shopify and ecommerce brands. It sells and supports in your Instagram, WhatsApp and Facebook DMs, shows you what every chat earned, and uses those conversations to run campaigns and sort your store.
Is Pipr a chatbot?
No. A chatbot follows a script. Pipr reads your live store, orders and past chats, answers like a team member and gets work done, from orders to campaigns.
How does Pipr know what a chat earned?
Pipr follows each conversation to the order, so you see revenue by channel, product and campaign, plus recovered carts and open chats that still need a reply.
When does a human step in?
When a shopper asks for a person, or Pipr isn't sure, the chat moves to your inbox with the full history, marked needs you.
Will Pipr do anything without me?
No. Every campaign, store change and spend waits for your approval.
Which tools does it work with?
Shopify, Instagram, Facebook and WhatsApp.
Can Pipr remove scam and abusive comments?
Yes. On Instagram and Facebook, Pipr hides or deletes scam comments, fake customer care numbers, spam bots and abusive comments on your posts and ads, 24/7. Genuine complaints stay visible and get a reply. See Instagram and Facebook.
Is my data safe?
Your data is used only to run your store's Pipr. It never trains AI models.
Do you work with agencies?
Yes. Agencies can run Pipr for their Shopify and D2C clients and earn 20 to 25% of the revenue from every brand they bring. Book a call to join the partner program.
From the blog
Playbooks for selling on WhatsApp, Instagram and Shopify.
WhatsApp Business API pricing in 2026: what changed on October 1
Replies inside the 24-hour chat window used to be free. Since October 1, 2026, most of them aren't. Here is what changed, what still costs nothing, and how to keep your bill flat.
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