Bring back abandonedcarts on WhatsApp.
Pipr messages shoppers who left on WhatsApp, answers the one question that stopped them, and sends them back to checkout.
Used by teams at
A cart, back from the dead.
A personal WhatsApp message, a real answer, and the cart link with the size saved.
Average across 50 studies. Extra costs, slow delivery and trust lead the reasons.
Baymard InstitutePipr answers it in the same WhatsApp chat and sends the cart back.
Answer the reasonthey left.
Sounds like you, on WhatsApp.
Choose when the message goes out.
Only when you allow them.
Recovered revenue, tracked to the order.
Example conversations
Reminders get ignored.Answers get orders.
About 70% of online carts are abandoned, across 50 studies (Baymard Institute). The top reasons are extra costs, slow delivery and trust. Each one is a question a quick, personal WhatsApp reply can answer. A reminder blast can't.
See WhatsApp campaigns- WhatsApp messages that sound like you, not a reminder bot
- Real answers to price, size, COD and delivery questions
- Offers only when you allow them
- Every recovered cart counted to the order
- Works alongside your Instagram and Facebook DMs
Works whereyour customers are.
Instagram, WhatsApp and Facebook on one side, your Shopify store on the other. Pipr connects them and sends the results back to you.
- Spots the abandoned cart
- Messages on WhatsApp
- Answers and sends it back
Live in an afternoon.Working every night after.
Connect once.
A shopper leaves a cart on your Shopify store.
Pipr gets to work.
Pipr sends a short, personal WhatsApp message.
You stay in charge.
If they reply, Pipr answers their question and sends the cart link back.
Your store.Your rules.
Pipr does the work. You decide what reaches customers and what spends money.
Your yes comes first
Campaigns, offers and store changes wait for your approval.
Your data stays yours
Pipr never uses your store or customer data to train AI models.
Your team stays in the loop
Every chat Pipr can't handle lands in your inbox with full history.
Read the guide.
How to recover abandoned carts on WhatsApp: a Shopify guide
Seven in ten carts never reach checkout. Email reminders get buried. Here is how to bring shoppers back on WhatsApp, with timing, templates and the follow-up most brands skip.
Read the guide →News · 5 minutes readWhatsApp Business API pricing in 2026: what changed on October 1
Replies inside the 24-hour chat window used to be free. Since October 1, 2026, most of them aren't. Here is what changed, what still costs nothing, and how to keep your bill flat.
Read the guide →Questions
When does the message go out?
After a shopper leaves a cart, on the timing you choose.
Can Pipr offer a discount?
Only if you allow it. You decide if and when Pipr can offer one.
Is this a template blast?
No. Each message is personal, and when the shopper replies, Pipr answers in the same WhatsApp chat.
More from Pipr.
One AI teammate for your DMs, your carts, your campaigns and your store.